About the platform
On this page you can find a list of frequently asked questions that relate to the platform as well as its content and courses. Should you have further queries, don't hesitate to reach out to us over at the main BIM Guru website.
Frequently asked questions
The courses and content on our platform are best suited to students and architects looking to get more out of their software and develop new skills. Be sure to read the descriptions at the beginning of each lesson to get a better idea of what the courses will cover.
Our platform is offered on the Thinkific engine, which typically requires credit or debit card payment upon checkout. Our courses are typically made available for a period of time (usually a month) for an affordable cost, or perpetually for a higher cost.
Because our content is digitally provided as soon as purchase is made, we cannot offer a refund unless exceptional circumstances apply. Read the content and course overviews carefully before deciding if you wish to make a purchase.
Once the platform reaches three courses, a monthly subscription option may become available. This will give you access to our courses, but not our content/models/templates. These can be purchased separately with one-off payments and also as bundled collections.
Currently, we are keeping our focus on this platform so as to enable it to grow. We have one instructor/manager so it is difficult for us to focus our efforts on collaboration with other platforms. In future, we may explore this avenue further but for now we do not plan to share or make our course available to larger platforms.
Whilst we produce similar content at our YouTube channel on a regular basis, it is unstructured and does not get updated over time. This platform was created so we could develop and distribute well structured learning content that is easier to follow than our YouTube format. Expect up to date, polished and structured content in all of our courses.
Frequently asked questions
The BIM Guru brand, consultancy and education platform are managed by Gavin Crump. Gavin has worked in the Australian AEC industry at various levels of BIM management in prominent architectural firms such as HDR, Woods Bagot and DesignInc. He launched his own consulting firm in 2020 and produces educational content on YouTube as the Aussie BIM Guru.
Gavin is recognised informally across the industry as a thought leader and expert in BIM, with particular expertise in using and applying Revit and Dynamo. He has a Bachelor's and Master's degree in Architecture and over 10 years of professional experience in BIM and architecture. Gavin lectures on a part time basis in BIM at the University of Sydney and is certified in the BIMCreds managerial and technical modules as well as an Autodesk Revit certified professional.
We have a support community on the platform, for supporting customers who have purchased any products. From here we can answer your queries and assist you in content/course related challenges you may face.
Gavin lives and works in Adelaide, Australia as a BIM Consultant and at Architectus. He moved back recently from Sydney, where he worked for 8 years before returning to his hometown.
Frequently asked questions
All of our Revit content is built for architectural Revit users, and is intended to suit small to large scale businesses. We employ complex and comprehensive systems that suit a variety of business types and scales.
Our content is originally built and maintained in Revit 2020. During 2023 we will migrate to Revit 2022 as our active version, leaving our legacy 2020 content on the platform at that point in time.
No, we sell our content as is and do not offer rebranding. We place the BG_ prefix on a majority of systems and elements in our standard in order to maintain and release updates to our content without disadvantaging our customers who may have requested rebranding. We do not want to release more than 1 system into the market via our work, and that is the BG_ one. You may attempt to rebrand our content at your own discretion and risk.
At the present time we only offer templates and content that works in a Metric environment. Some features and formulae we use in our content and not compatible with an Imperial setup as is, and would need reworking to suit this. Our sizes and dimension styles are all set up to a typical metric setup.
Most of our content is currently sitting at Version 2, and we intend to release updates over time as they become required. Whilst you are welcome to request new content be added, we work on this at our own discretion.
At this time, a discount program is not anticipated. Our content is intended for people to use on projects with commercial value attached to them, and is far more affordable than our competitors for the quality it sits at.
All our content is built in English/metric, however we offer subtitles in 8 languages for our education courses: English, Chinese (simplified), French, German, Hindi, Japanese, Portuguese and Spanish. Usually there is a 1-2 week delay on subtitle addition upon course release as we undertake this process manually.
Whilst much of our content is proprietary in nature, we do support some open and common standards in the industry. All of our content contains Uniclass 2015 codes in the Assembly Code/Description field (Pr/Ss as suitable). We also include the IfcExportAs/Type fields where suitable as a type parameter in order to assist class mapping to IFC format, although we do not currently support complete IFC data mapping.
Frequently asked questions
All major software vendors typically offer a 30 day trial for their major platforms, and we suggest using this in tandem with our monthly course window. We do not offer subsidized or free access (e.g. student versions) at the present date. If the software vendors are open to this model of collaboration we will be sure to make this known however.
All our courses will produce a certificate upon completion. The course content requires at least 50% to be watched for each lesson. Should you meet these criteria then a certificate is made available for download/sharing. We are not formally accredited with any educational programs however our brand and instructor are known in the industry as a thought leader, and your certificate will reflect our approval that you sufficiently completed our course.
To prevent piracy of our content to competitor and public domain platforms, we have prevented the downloading of videos and copying of text from our platforms. We do not plan on making this feature available in future.
The platform has a student community where posts can be made with queries or feedback, visible and accessible to all enrolled students. We will endeavour to reply to you in a timely manner and address your queries/concerns as well as we can.
We offer 1 hour mentoring sessions via our consulting business BIM Guru. Please contact us via our website in order to enquire about our availability and the cost for such a service if you are interested.
At this time, a discount program is not anticipated. We have offered a monthly subscription on par with our main competitors, and expect that this will be attainable for most economies in which the platforms our courses are related to are used.
When we first release our courses they typically will not have subtitles and are in spoken English. Over time, we will strive to include subtitles in the following languages to our courses (typically across the month they are released): English, Chinese (simplified), German, French, Hindi, Japanese, Portuguese, Spanish. We use automatic speech to text, so they might be a bit off from time to time!
Thinkific does not restrict logins to a single IP address in order to enable you to learn from many devices via your account. We do however strictly forbid the sharing of accounts, and if we suspect your account is being used by multiple students we reserve the right to suspend and/or remove access to our content from it.